When people ask me what I do for a living, after a short pause, my response is, “I make local government happen!”  That is usually followed up by several questions along the lines of…"Well, how do you do that?"

Let me explain...  

In my role as a senior manager in the nation’s largest municipal treasurer and tax collector, I make government happen by billing and collecting secured property taxes on more than 2.3 million properties within Los Angeles County.  Yes, that number is correct, more than 2.3 MILLION.  Property taxes are a lifeblood revenue stream to power local government.  Think about it, property taxes fund everything from emergency response to local parks and libraries to the community colleges and school districts.  Not to mention local government public social services.  

As a tax collector, I do much more than just send bills and sit back and wait for the money to come into the county revenue stream.  I provide critical public services, to include social work, customer service, and educational outreach for the property owners in Los Angeles County.

I also serve as an Advisory Board Member for the University of California, Irvine Division of Continuing Education Customer Experience Certificate Program. In this role, I conduct curriculum review, provide feedback and input at board meetings, serve as a panelist and mentor to program students, and assist UCI in delivering a top-notch CX program.

Another passion of mine is being an advocate for vets in local government.  The veteran population is a significant resource, however many vets do not know how to access local government employment.  I enjoy mentoring vets to breakdown the barriers that exist in their “Pursuit of Happyness” in continuing to serve in their local communities.

If you are interested in finding out more about local government or how veterans are integral pieces of making local government happen, please feel free to reach out and connect with me.  I also serve on the Veterans Advisory Committee (VAC) for ICMA.  Check out my journey into local government in my American Society of Public Administration (ASPA)  Article - https://patimes.org/local-camouflage-dont-overlook-municipal-government-employment-for-veterans/.

I’ve also been accepted to the University of La Verne’s Doctor of Public Administration Program. I will begin my studies in the Fall 2021 semester. Looking forward to starting this next chapter in my educational journey.

If I can be of assistance in any way, or you’d like to catch a cup of coffee and chat, I’d love to connect!

#vetsinlocalgovt